[Resolved] Reliance Communications — Data recharge unsuccessful. Data got expired

Debashis rath

Address:

Kolkata, West Bengal, 700079

I had recharged with 97 on 5th.Dec. Got a regret msg. So recharged again thinking that the rechg was unsuccessful and amt would be refunded. I had 1179 mb unused data in my account which got expired because of this. CC number is not getting connected. Plz arrange to refund me 97+97=194 & data which got expired. Mob: [protected] Alt.no: [protected]

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Oct 30, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2015

Reliance Communications Customer Care's response Dear Debashis,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Dec 11, 2015

Reliance Communications Customer Care's response Dear Debashis,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times.

Regards
Reliance Communications