[Resolved]  Reliance Communications — deactivated [protected] without any notice

Address:New Delhi, Delhi, 110006

Dear sir/madam,

I was having reliance cdma number [protected] for last 10 years and last year on your request i have to start this number as prepaid gsm 4g. (Sim number:[protected]

Now the number is showing permanently terminated for which i had made several complaints to customer care through phone and email. But my issue is not sorted out.

However, from reliance customer care at dilshad garden i came to know that the number is still registered in my name. They told me that the number can be re-allotted to me if i take it as a postpaid connection.

I am a very old customer of yours and this number has been with many of my relatives. I want the number as a prepaid number, please tell me the process to reactivate the number.

My alternate number is [protected].

Please look into the matter.

Regards.

Pankaj gupta
Asst. Prof.
Indira gandhi delhi technical university for women
(Formerly igit, delhi)
Kashmere gate, delhi.
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Aug 29, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2017
Reliance Communications Customer Care's response
Dear Pankaj,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
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