[Resolved]  Reliance Communications — Deactivation of daily sms pack

Address:	Mumbai City, Maharashtra, 400004
Website:	Reliance.com

I am your customer from past 5 years using a RELIANCEnumber which is [protected]. I have been annoyed with your service in recent because i have a sms plan ALSMS500_1D which was activated by me from the start when i started using your service but now i dont wish to continue that sms scheme so i called the customer service 10-12 times to deactivate that plan but there is no postive response.I even spoke to your seniors about this situation but i got the same answer that we have forwarded your details to concern team and will be deactivate the service in next 24 hrs . But there is no any changes has been made i have given an assurance with this complaint no[protected] &[protected] and i got the sms that service has been discontinued but they are deducting my money still . I like your service but not happy with it as if now, I hope you will get back to me on this because i have called your several time my calls are not getting connected.