[Resolved] Reliance Communications — Deactivation of recharge plan before time

shailendra kumar g

Address:

South Goa, Goa

I had recharged MY RELIANCE cdma NO [protected] with 949.00 free minutes pack on 12 Aug 15 which is for 28 days (up to 08 sep 15) but reliance de activate my plan on 07 Sep 15. I complaint the same to reliance customer care vide complaint no[protected] dated 07 sep 15. Reliance does not respond the complain. Kindly do the needful. Regards, Shailendra [protected]

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Oct 20, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2015

Reliance Communications Customer Care's response Dear Shailendra,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Sep 16, 2015

Updated by shailendra kumar g My complaint was not resolved however reliance commented
as complaint resolved

Verified Support

Sep 29, 2015

Reliance Communications Customer Care's response Dear Shailendra,

As per your telephonic conversation with our customer service associate, request you to share the snapshots for us to investigate the same further. You may share the snapshot along with your concerns at www.facebook.com/RelianceMobile we will have our official to get in touch with you shortly to address the same.

Regards,
Reliance Communications