[Resolved] Reliance Communications — Deactivation of reliance numbers [protected] & [protected] | |||||
I had cancelled this connection for number [protected] back in November 2016 and the SR no. for this was[protected]. I was again and again getting the bill for this. They filed a fake case against me and forced me to pay the bill amount which i was not supposed to pay. I have sent mail to them cancelling the account but no reply from them. I was not supposed to pay this amount as after November i did not use this number and definitely not after December. But i was getting bills till April 2017. I was told that this connection is closed by their retention team once and again and again I was getting bills. I have got over 60 calls about the bill payment and each time i was told to forward a mail which had the proof for closing the connection. Please understand my plight and solve this problem. Was this information helpful? | |||||
Jun 23, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support May 16, 2017 Reliance Communications Customer Care's response Dear Guruprasad, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support May 18, 2017 Reliance Communications Customer Care's response Dear Guruprasad, We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||||
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