Reliance Communications — deduct in my balance & unable to port number

Address:

Lucknow, Uttar Pradesh, 226010

Sir, I am regular customer of Reliance communication company . I am using reliance GSM sim [protected]. I am facing so many problems by this service provider last year January 2016, at that time I had sufficient balance in my account but stop my outgoing services without any information, when we talked to Helpline no.1909 or 198 they said insufficient balance.
Nowadays, deduct my all balance all the time from 23rd August 2017to till date, & we are trying to port my number with charge Rs 10 & 11 and send to 1900 but it is not sending. I have lodge complaints to appellate authority of reliance but unsatisfactory resolve from reliance
My complaint no[protected]
We are feeling cheated

Thanks