[Resolved] Reliance Communications — Deduct main balance and do not pick calls by customer care representative s

Mourupa Datta

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560093

I have recharge my talk time with 110 on 1st september and got extra talk time also. Within 4 days i got message my main balance as zero, when i have not made enough calls to end up with zero balance. When i call them first of all they didn't pick calls for first 2times. I have waited for half an hour each. 3rd time one guy pick up the call and ask me to call after 5min. When i ask him why my balance got deducted he spoke with a high voice. They don't have attest a courtesy how to speak to a lady. This is the most poor connection i have ever used.

Was this information helpful?

No (0)

Yes (0)

Oct 9, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2016

Reliance Communications Customer Care's response Dear Mr.Dutta,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

Related Reliance Communications reviews

View all 22891 Reliance Communications Reviews

Comments

Praveen K Verma

from Mumbai, Maharashtra

Online Petition against the Unethical Practices adopted during RCOM 4g Migration
With every signature, email is sent to TRAI/DOT/Ministry
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"