[Resolved]  Reliance Communications — Deducted balance even when the existing net pack validity did not expire

Address:

Jaipur, Rajasthan, 302006

This has happened several times before, only this time i am bringing it to everyone's notice.

I happen to do a recharge of net pack which was valid for two days but these guys deducted my main balance one hour prior of expiry of its validity... The customer care guys (Vey arrogant) do not any info of companys plans and packs they say 2 days doesnt mean 48 hours its only considered as day of recharge and the other day even if you recharge at 11:59 midnight of the prior day... Which was not mentioned in trhe confirmation msg. By the company

They said customer would be charged from balance without prior notification... The money doesnt matter but their policies are meant only to misgide and cheat customers. I'm using this service since 2008 but i find customer is not important to this company

Then as soon as i sent a request of porting my number suddenly they were showing all the courtsey and said u dont port out we'll refund your balance and will make u privilidged client... But to no result... All false promises... Nothing happened till date and moreover they activated unwanted value added services on my number without any info and cut my talktime balance once again... I had to send an sms to deactivate these stupid services... They know how to fool people... Thats their only aim.
I know this msg also will not reach to high authorities and nothing will be resolved.