[Resolved] Reliance Communications — Deducted Rs 100 from my Reliance mobile mdn [protected] without any reason

sourav2348

Address:

Chennai, Tamil Nadu

Each day reliance is deducting Rs 3.5-Rs 4.0 for last 30 days unnecessarily without any reason. My balance was Rs106.00. Rs 20 was charged for not using the number for last 90 days. I used this reliance number on and again recharge with rs 10 and my balance was Rs 81. But after that it went to Rs 18.51 on 11-september-2015 and was Rs13.24 on 12-september-2015 even though I did not make any calls and activate any Vas services. Please return back all the balance deducted without any valid reason. Dear Reliance Subscriber, Beware of Reliance as they make you recharge and then consume your balance each day without any valid reason. Please

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Sep 26, 2015

Complaint marked as Resolved

Finally Reliance returned back Rs 104 which was deducted from my balance unnecessarily. Thanks to this consumer complaint forum for forwarding to the reliance mobile team.

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2015

Reliance Communications Customer Care's response Dear Sourav,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Sep 15, 2015

Reliance Communications Customer Care's response Dear Sourav,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications