[Resolved]  Reliance Communications — deducting from main balance in spite of data pack

Address:700081

Hello, i vishwas pareek using reliance no. [protected]. I have recharged a data pack called data89 which gives 1gb data per day.
Reliance has deducted my main balance 4 times. There was no reference that data will not work after 12 am. They have cut all my main balance totalling rs.120 in past couple days.
Reliance has a total cheating policy.
Anti consumer policy.
They dont clarify clearly about the data offer and charge from main balance.

I urge reliance to refund rs. 120 to mobile no. [protected] as soon as possible.
I have to port to other network becoz other don't cheat by keeping customer in disguise.

Thank you
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Sep 28, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 25, 2017
Reliance Communications Customer Care's response
Dear Vishwas,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Aug 28, 2017
Reliance Communications Customer Care's response
Dear Vishwas,

We are happy to affirm that the aforementioned concern has been discussed & resolved to your satisfaction.

Regards,
Reliance Communications
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