[Resolved]  Reliance Communications — Deduction in balance amount

Address:416115
Website:reliance communication www.rcom.co.in

Dear sir,
I have recharged by rs.50/-& rs. 21 as talk time and value voucher for 20ps./minute, on 06/06/2017 at 5.31pm. After 5 days i check the balance amount. The balance was 6.49 rs. I surprised by automatic deduction of balance. This happened so many times with so many reliance customers. Kindly refund the balance amount rs.38/
My cell no. Is [protected]
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Jul 14, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Jun 07, 2017
Madan Nagesh's response
Call history
Jun 07, 2017
Madan Nagesh's response
Ok
Jun 07, 2017
Madan Nagesh's response
Call history [protected]

Verified Support
Jun 12, 2017
Reliance Communications Customer Care's response
Dear Rajendra,

We are glad to inform you that the necessary waiver has been posted to your account. Thank you!

Regards,
Reliance Communications
Jun 13, 2017
Updated by Rajendra Jinde
Dear sir,
Company intimate me to solve my problem with in 6 hours, but nothing happened and there is again deduction of rest balance. It is a best example that how the company cheating to customer. The company cmd must be knowing that "there is crime behind every big success". That is why this type of cheating is going on. So people are not preferring the reliance
Verified Support
Jun 14, 2017
Reliance Communications Customer Care's response
Dear Rajendra,

We are glad to inform you that the necessary waiver has been restored back to your account. Thank you for using our services.

Regards
Reliance Communications
Complaint comments 

Comments

On my reliance number there is regularly deduction of balance without reason. I thought it was due to vas but it was not my balance is daily reducing as RS.3per day. The is no vas activated on my no. And also the Sim is not connecting to coustomer care no.
Call history[protected]
You [censored]s. I have not subscribed to. any of your [censored]ing services. Why the hell is my balance getting deducted every 5 minutes.
Mob [protected]
balance was 34 rs
Current balance 27 rs
Not called more time but balance deducted
Plz refund balance
Sir,
I am kalachand mandal from raiganj, west bengal.
My mobile no is [protected].
This number's net is slow and data is not connect.
When data is roaming and roaming mode is on but data is not connect .
I request to you sir please solve my net problem.
My mobile number is [protected].

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