Reliance Communications — Deduction issue

Address:

700039

Hello.
I have been a reputed Reliance customer for quite a while now. However, I keep facing this persisting issue of amounts being deducted time and again from my account without a rhyme or reason. IT HAPPENED AGAIN..

I had recharged on Feb 7th 2016 with a denomination of Rs198 which is supposed to be 1.5 GB Data and 28 days validity but what comes next. Today is Feb 16th and the validity shows as Feb 15th which sums up to the fact that I am not able to use the internet and moreover. I today see that my account turns zero after having 1812 MB o[censored]nused data. Has my Rs 198 gone down the drain? Why is this harassment all about?

I keep calling and leaving request's but in vain. I was also supposed to be receiving a call from customer service but no one has called back yet. Why should we be cheated and not get the worth of what is being paid for.

Somebody help please. Thank you very much.