[Resolved] Reliance Communications — Deduction money without any information | |||
I am using reliance mobile number [protected]/[protected] and when ever I have a full balance in my account, they are deducting around 30/- from my account and it happened many times. Few times I observed and called to customer care number 198 and get back my deducted amount. I am getting back my amount only when we observed deduction from my account. Last time I already inform them not to deduct any amount without any intimation. But today again deducted 30/- and not get any message for deduction. can I proceed with any legal complaint on this issue? Because I am educated and I can know deduction of balances from my account and can get back. What about other un-educated people who facing this issue. Even they are not sending any messages regarding deduction of amount from their account. Please provide your suggestions and take this as my complaints. Thanks. Was this information helpful? | |||
Oct 12, 2016 Complaint marked as Resolved I don't see any action from reliance communications. Just got 1 time call from customer care and they said they are working on this issue. After some days i can see that my complaint status is resolved. I don't know how they mark it as completed. never seen any balance credited to my account as part of issue resolution. Reliance Communications customer support has been notified about the posted complaint. Verified Support Sep 07, 2016 Reliance Communications Customer Care's response Dear Vardhan, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Oct 24, 2016 Reliance Communications Customer Care's response Dear Vardhan, We are glad to inform you that the necessary waiver has been restored back to your account. Thank you for using our services. Regards, Reliance Communications | |||
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