[Resolved]  Reliance Communications — Deduction of amount

Address:New Delhi, Delhi, 110055
Website:Rcom.co.in

My balance around RS 170 has been deducted without any message or call from my mobile no [protected](reliance GSM prepaid) on 7-8 sep 2016.In this regard I tried to lodge complaint in customer care but they had only one answer that the system is on updation and no record is showning so that complaint couldnot be lodged. Now my no. has been blocked to connect the customer care representative. I mailed to rcom customecare but neither any reply nor my amount has yet been credited. Now kindly suggest what action is left for me.
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Oct 16, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Sep 13, 2016
Updated by Jitukrchy
"The Deduction which is made is totally wrong and it will be refunded within 24 hrs " a customer care representative said and a complaint no SRNo[protected] was given to me. Disposal of said SR No. awaited.
Verified Support
Sep 14, 2016
Reliance Communications Customer Care's response
Dear Jitu,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Complaint comments 

Comments

No internet speed on 3 G services Not able to port out also as not crossed 3 months and not allowed to upgrade to 4 G RJio as its WB sim. So much monopoly.
After purchace youre 4g offer with handset it work better atleast 15 days and then its working totali stopped and when i call the customer care they dont pick up the call so please admit this problem as soon as possible and give me the solution
Online Petition against the Unethical Practices adopted during RCOM 4g Migration
With every signature, email is sent to TRAI/DOT/Ministry
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"

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