[Resolved]  Reliance Communications — Deduction of amount from main balance

Address:Mumbai City, Maharashtra
Website:reliance

Dear sir,
This is to inform you I am using reliance sim. My number is [protected]
before a month I activated 197 rs recharge the offer was 250 local call . I received the MSG but my service had not activated that time. that time I complain so many Times to Customer Care but they always use to say that there is technical issue every time I call they repeated the same word that there is a technical issue please call 2 hours later. Every time I call to customer care I got only one answer . reliance never solve customer problems.
Day before yesterday my whole balance had been deducted by reliance. and I called to customer care the same response Technical issues please call 2 hours later. I call so many times every time same answer. very time the say that we are not able to check your details .

plaese help me
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Oct 8, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Sep 04, 2016
Updated by Bhanupriya Kadam
Every time they say, whenever I call please call after two hours . what should I do. they never solve problem. reliance customer service is worst service in the world. My number is [protected] many times my account balance is deducted automatically, and many time I could not get the proper service.

I am thinking it's better to port my sim in another network because reliance customer care never solve the problem . every time they have technical issues.
reliance service is third class service. poor service, I am totally unsatisfied with the service. I think reliance is being doing cheating to thousands of customer
Verified Support
Sep 04, 2016
Reliance Communications Customer Care's response
Dear Bhanupriya,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Complaint comments 

Comments

Dear sir,
This is to inform you I am using reliance sim. My number is [protected]
before two days my balance 43 rs has been deducted and after that time I complain so many Times to Customer Care but they always use to say that there is technical issue every time I call they repeated the same word that there is a technical issue please call 2 hours later. Every time I call to customer care I got only one answer . reliance never solve customer problems.
Day before yesterday my whole balance had been deducted by reliance. and I called to customer care the same response Technical issues please call 2 hours later. I call so many times every time same answer. every time they say that we are not able to check your details . Kindly Help.
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