[Resolved]  Reliance Communications — deduction of balance and data pack

Address:

Chandigarh, Punjab

I recharge at 12.04.2015 @ Rs. 177 containing 1gb 3G data with unlimited facebook & watzaap streaming on +91 [protected]. But on dated 28.12.2015 my sim balance @ Rs.52 deducted on the behalf on net pack . As i called to your costumer care services ;but they said no to reimburse my balance & net pack too . I use only facebook & watzaap after 12.04.2015. Then how can be 1gb 3g data will come to end wether it have 28 days validity . I takked to Miss. Lalit & Miss. Kanti in Reliance costumer care and a senior executive too ; but they didn't reimburse the net balance and talk time balance . Time details of calls been made to costumer care : 1:37 pm @ 28.04.2015 11:42 am @ 28.04.2014 You are requested to kindly take a warm action as soon as possible against this complaint.