[Resolved] Reliance Communications — Deduction of balance and not providing details | |||
Dear sir, My self Rahul Tyagi using GSM number [protected] reliance. On 31 January 2016 rupees 206 was dedicated from my balance for the use of Internet but there was a data pack was activated on my number. I have raised so many companies but there is no result company customer care executive refused to provide details and not helping. Please do the needful . Rahul Tyagi [protected] Was this information helpful? | |||
Oct 28, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Feb 10, 2016 Reliance Communications Customer Care's response Dear Rahul, Sorry for the inconvenience caused. We will restore the disputed amount to your account by 9:00 pm today. Appreciate your patience and thank you for being with Reliance. Regards, Reliance Communications Verified Support Feb 10, 2016 Reliance Communications Customer Care's response Dear Rahul, The charges deducted from your account were appropriate and was for genuine usage. However, as a goodwill gesture we have restored the same back to your account. Thank you for using our services. Regards, Reliance Communications | |||
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