[Resolved]  Reliance Communications — Deduction of balance telling using VAS

Address:Mumbai City, Maharashtra, 21

Deduction of Balance details Balance Amt- 20, Deduction Rs- 3/- Date-29/11/2015 Balance Amt-34, Deduction Rs-3/- Date- 27/11/2015 Balance Amt-14, Deduction Rs-3/- Date-23/11/2015 Balance Amt-11, Deduction Rs-3/- Date-18/11/2015 Balance Amt-40, Deduction Rs-3/- Date- 13/11/2015 Balance Amt-14 Deduction Rs- 1/- Date- 03/11/2015 Balance Amt-22 Deduction Rs-5/- Date- 24/10/2015 Balance Amt-7 Deduction Rs- 1/- Date- 04/10/2015 In Per week the amt is deducted from my balance. Few days earlier In my prepaid mobile no [protected] I found my balance being reduced to Rs.17, though I have not made so much calls that will be deducted from my account, neither I have subscribed to any such services for which charges are to be deducted.. the details of deduction is given above the deduction is more i am not giving all the deduction of this because of Delete of the old messages.
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Oct 26, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2015
Reliance Communications Customer Care's response
Dear Amit,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Dec 07, 2015
Reliance Communications Customer Care's response
Dear Amit,

We have been informed by our customer service team that your concerns have been addressed. However, as per the confirmation received, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications
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