Reliance Communications — deduction of my mobile balance without my knowledge

good evening sir. [protected] . this is my mobile number. even though i didn't subscribe any VAS services, since last fortnight my mobile balance is deducted daily without any intimation. when i try to make a complaint through reliance customer complaint number 198, they are not answering my call. by. v.manimegalai.
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Reliance Communications customer support has been notified about the posted complaint.
May 27, 2014
Updated by raamrock
dear service provider,
thank you for your call, but you are not resolved the issue.
at the time of your conversation you told me that all deducted balance will be refund to me, but only rs.3 is refund but all not full deducted amount.

now also continuously my mobile balance are deducted.
As per your telephonic conversation with me, kindly refund all my deducted balance and stop immediately all vas services to my mobile, and don't promote any vas services to me.

[protected] . this is my mobile number.
kindly arrange tamil language person to contact me.
all other language persons cannot understand my problem.

stop immediately all vas services to my mobile, and do not promote any vas services to me.
by. v.manimegalai.
Complaint comments 

Comments

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
good evening sir. [protected] . this is my mobile number. even though i didn't subscribe any VAS services, since last fortnight my mobile balance is deducted daily without any intimation. when i try to make a complaint through reliance customer complaint number 198, they are not answering my call.
after my first complaint, service provider call me but they are not resolved the issue. at the time of their conversation they told me that all deducted balance will be refund to me, but only rs.3 is refund but all not full deducted amount. now also continuously my mobile balance are deducted. As per thier telephonic conversation with me, kindly refund all my deducted balance and stop immediately...


by. v.manimegalai...
good evening sir. [protected] . this is my mobile number. even though i didn't subscribe any VAS services, since last month my mobile balance is deducted daily without any intimation. when i try to make a complaint through reliance customer complaint number 198, they are not answering my call

now also continuously my mobile balance are deducted.
kindly refund all my deducted balance and stop immediately all vas services to my mobile, and don't promote any vas services to me.

kindly arrange tamil language person to contact me.
all other language persons cannot understand my problem.

by. v.manimegalai.

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