Reliance Communications — Delay in Reliance NetConnect [protected]

Address:Bangalore, Karnataka

I applied for the termination of the Reliance Data Card number [protected] on 24-June-2014. And I paid all the bill amount with additional payment of Rs198. And Reliance outlet (@Indiranagar, Bangalore) told me that within one week (by 30-June) the number will be terminated. Despite this the number was not terminated and I got calls from customer care executives in July month to continue the service with better internet speed, I replied back that I don't want to continue the service. Finally the executive said that she will terminate the number. Meanwhile, I contacted Reliance outlet indiranagar, Bangalore again on 6-July to check the status of termination, and I got service request[protected]. After this I have been getting several calls from Reliance to pay the bill, I replied multiple times that my number has already been terminated and I had already cleared all the amount, but still they are torturing me by doing call again and again. Then I sent Email to Reliance Appellate on 1-Sept-2014, and got service request number[protected]. I DID NOT GET ANY REPLY AND ANY RESOLUTION ON ANY SERVICE REQUEST SO FAR. I got call from Reliance Appellate ([protected]) on 10-Sept-2014 that they will inform the collection department that my number [protected] had already been terminated and they will not call me for any payment. Still Reliance people are harassing me by calling again and again through different number. Please help me out.
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Reliance Communications customer support has been notified about the posted complaint.
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Dear Preetesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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