[Resolved] Reliance Communications — Demanding more charges upon unlawful reason | |||||
Respected sir/madam, This is to draw your kind attention that i mr. Mrinal kanti sircar live in 586, kusum park, m. G. Raod, kolkata-700082 and using the mobile connection of reliance gsm no. [protected]. My present address is 51, jiban mohini ghosh park, m. G. Road, kolkata-700082. Presently i am at siliguri for my job. When i took this connection the reliance company said my plan is 299 rental and i can call through out india unlimited also free incoming in roaming. I have seen in my this month bill that they have charged me rs. 225/ for the roaming. I couldn't get their customer care in the number 198 and *222. After that i complain their website. Half an hour ago they have called me from +91 [protected] this number and said siliguri is not in west-bengal, it is totally a different circle and kolkata is a separate circle for that reason they have charged me the roaming charges. I am requesting you to please solve this matter because i have to stay at siliguri for more than one year. So it will be a very big problem which i am facing. Hope you will my case sympathetically and do the needful action in this matter at an early date. Waiting for the prompt. Thanking you, Mrinal kanti sircar Phn:- [protected] Was this information helpful? | |||||
Jun 18, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support May 12, 2017 Reliance Communications Customer Care's response Dear Mrinal, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support May 18, 2017 Reliance Communications Customer Care's response Dear Mrinal, Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times. Regards, Reliance Communications | |||||
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