Reliance Communications — denial of security deposit refund

Address:

Thane, Maharashtra, 401303

Dear sir/madam,

This complaint mail is in reference with my terminated mumbai landline number[protected] a year back in september 2016.
Since then i have been requesting you by calls and emails for my security deposit refund of rs.1000 which you can see in the last bill generated for my closed number.
I have been informed by your executives that i will not get my refund? Could you please clarify why should a client not get security deposit?

Thanks & regards,
Dewang shah
Virar west
[protected]