Reliance Communications — Did not get the services as informed (2xmb recharge on india game day in it20.)

Address:	Mumbai City, Maharashtra, 440030
Website:	www.rcom.co.in

On 15.03.2016 i received an sms from reliance regarding a new offer for the t20 world cup series.
It promised to offer 2xmb of data on recharge of rs. 198 (1.25 gb for 28 days) and rs. 259 recharge.
I did the recharge of 198 seeking the offer, just to realize later that i had been fooled.
I talked to the customer care, and although she answered my most of the other queries but transferred my call to his manager when she could not sort the issue.
The manager with whom i could not contact as the number was kept o waiting for long and i had to disconnect at last.

I am not able to upload the screen shot of the message but the messages were as follows:

The offer message : -

Get extra data worth 2xmb & if india wins get 4xmb of runs scored by india.
Applicable on recharge of mrp 198 & 259 on india match days. Reliance gsm
3/15; 1:16 pm

My recharge message: -

Congratulation! Mbbp198_3g has been successfully activated on your phone. Thank you. Reliance

03/15; 2:22 pm

I am still waiting for the their sms.