[Resolved] Reliance Communications — Didn't get the 10 GB data on 359 recharge

chetansingh29

Address:	Gurgaon, Haryana, 122001
Website:	reliance

I received the messages regarding the super offer for 10 gb data for rs 359 and i done the recharge of the same amount and i got the message also that 8152 mb are credited on your number [protected] but i am not able to check the details about tha data. When i am checking data pack by dialing *111*1*3# but it is still showing only 2000 mb. So take this matter seriously.

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Jun 6, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

May 04, 2017

Reliance Communications Customer Care's response Dear Chetan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

May 06, 2017

Updated by chetansingh29 I didn't receive any appropriate solution or revert till yet, so Reliance communications you have only 24 hours to resolve this issue, otherwise I will escalate this into media

Verified Support

May 06, 2017

Reliance Communications Customer Care's response Dear Chetan,

Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time to arrange the call back.

Regards,
Reliance Communications