[Resolved]  Reliance Communications — Didn't get the double data which was promised according to offers.

Address:

Dhanbad, Jharkhand

My no. is [protected]. My circle is Jharkhand. I had recharged for RS 94 on my phone dated 7/7/2015. At that time i was told that if i will recharge again before 31st august with the same amount i will get the double data. Today(22/7/2015) i have recharged for RS 94 but i only get the 1 gb data. I didn't get the another 1 gb data which was promised. Also before recharging i also contacted the customer care regarding the offer. They told me that you will get the double data which is promised according to the offer. I also have sent the mail to the reliance nodal officer, whose email id i get from the net. I got 3 emails (rcomappellateauthority.[protected]@relianceada.com, rtlappellateauthority.[protected]@relianceada.com, Rcomnodalofficer.[protected]@relianceada.com) and i had send my mail to all on July 22 and 23 also. I didn't get any reply from their side. So, i am complaining here. Earlier month also this offer was available to me and when i recharged for RS 94 to entertain this offer i only get 1 gb, i didn't get the extra 1 gb. At that time i complaint to the customer care little late so it was not addressed. But now when i tried connecting to the customer care(198), i didn't able to connect to the customer care. I think that in reliance you can only call 3 times to customer care but after that the reliance auto voice command didn't let you connect to customer care. this happens to me many times. So, I want the other 1gb data which was promised by reliance.