[Resolved] Reliance Communications — Disconnect my landline phone. | |||||
I am having reliance landline phone no.[protected] at jaipur city. I requested for hard copy of bill through post. But I did not receive any bill till last date. Then I contacted reliance executive I was told that I will get only bill through e-mail. Then I went to Reliance store 4/14, Kiran Path, Mansarover Jaipur for deposit of bill but the store was removed from there. Then I got a call from your executive from the no. [protected] on 14:50 hrs today i.e. 18.04.2017 that bill is not deposited. Though last date for deposit of bill is 10.04.17. Reliance female executive was misbehaving and claimed to have contacted me many times. I cannot bear such a lot of pain for this phone. Kindly disconnect this phone at the earliest. So I can get rid of this unnecessary tension. Was this information helpful? | |||||
May 19, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Apr 18, 2017 Reliance Communications Customer Care's response Dear Khushboo, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||||
 4 Comments | |||||
Comments
Mera bill bahut jayada aa gaya h. Or meri no. Ki outgoing call bhi band kar di. Extra roming charge laga kar. Mera 395freepaid plan h.jisme roaming or r to r free h
Reliance Communications Customer Care's response, Apr 19, 2017
Verified Support
Dear Daksh,
Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.
Regards,
Reliance Communications
Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.
Regards,
Reliance Communications
I have got my march reliance bill with roaming charges, but I did not use in roaming network .my mb no. is [protected]. Kindly refund my money o[censored]nused roaming charges of march month, otherwise I will port my no.to any other network.urgent action required.
Thanks
Sunita Gupta
M/o Udit Gupta
Thanks
Sunita Gupta
M/o Udit Gupta
Reliance Communications Customer Care's response, Apr 19, 2017
Verified Support
Dear Sunita,
We regret the unpleasant experience and appreciate you for taking time to share the same with us. We have escalated your grievance to a specialised team. We assure you that they will look into the matter at the earliest and update you with a best possible resolution. Thank you!
Regards,
Reliance Communications
We regret the unpleasant experience and appreciate you for taking time to share the same with us. We have escalated your grievance to a specialised team. We assure you that they will look into the matter at the earliest and update you with a best possible resolution. Thank you!
Regards,
Reliance Communications
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We are glad to inform you that the necessary waiver has been restored back to your account. Thank you for using our services.
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Reliance Communications