[Resolved] Reliance Communications — Disconnect of mobile number [protected] due to nonpayment of number[protected]

Nerul Gymkhana

from Mumbai, Maharashtra

Address:

400706

Dear team,

Our mobile number 80064909 is been disconnected due to non payment of fwp number of [protected]. Kindly note the amount was paid to dealer saileela infocomm on 29-jul-16 and receipt is been attached for your reference.
The amount of rs. 790/- was paid against bill no.[protected] dated 22-june-16.

The fwp number[protected] was converted to 4g fwp in month of july 2016.

Request you to check and do the needful at the earliest.

Please activate our mobile number on priority.

Regards
Deepali
[protected]

+1 photos

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Jul 13, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jun 09, 2017

Reliance Communications Customer Care's response Dear Deepali,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Jun 13, 2017

Updated by Nerul Gymkhana Dear Team, Uploading the receipt copy for your reference once again. Please check and revert on same at the earliest.

Kindly note that we have made double payment to reactivate our mobile number, which we would like as refund or adjust in our mobile payment.
Do feel free to speak to me for any clarity.

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Comments

Sinjini18

Number- [protected]
Repeatedly for last 1 week VAS is being activated on my number and balance is being deducted. Inspire of repeated complain this continues. This a regular problem with reliance. Packs get activated without me activating it. Customer service do not respond. Kindly help.