[Resolved] Reliance Communications — Disconnected telephone

dineshggurnani

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400089

I would like to inform you that i am a subscriber of telephone number[protected] of r.Com for which i have paid a sum of ₹2000/- for making it lifetime incoming free along with other charges for instrument etc. I have already paid an advance payment of ₹400/- appx towards my bills. Now company has stopped the services and when i am trying to approach the reliance store they are telling that they unable to help me. Customer care is also not helping me. I have already sent an email to customer care but no reply has been given to me. My request is that either i may be given new gsm landline connection in place of my earlier connection free of cost or i may given my refund of ₹2000/- plus my advance payment.
Regards
Dinesh gurnani
Mobile no. [protected]

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Sep 10, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Aug 10, 2016

Updated by dineshggurnani Please read telephone number[protected] in place of[protected]

Verified Support

Aug 10, 2016

Reliance Communications Customer Care's response Dear Dinesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications