Reliance Communications — disconnection without confirmation

Address:

Madurai, Tamil Nadu, 625003

My reliance landline no for broadband connection [protected].my subsciber id[protected].s.sornalakshmi ..door no 44 .a.2/kovalan nagar main road.Tvs nagar. madurai .Tamilmadu.since i cannot pay my bill online through relaince my services, i paid through service centre, ellis nagar, madurai.this is not updated in your system.Every month after bill paying daily phone calls from your stagf enquiring about bill.this anoyed me.i contacted your customer care and told to disconnect srrvice who told that they told that after being confirmed by another telephne call disconnection will be done.later i changed my mind and infomed your office not to disconncet.as they told i have not confirmed about disconnetction when theu called.even i have attend the call since i was busy with work.but they disconnected and taken the modem.when enquired your staff told 1500 rs and photo id to be given for new connection.i never confirmed disconnection i want to continue.i have given complaint in the nation consumer forum.my complaint no 428638.they require within 7 days redressal to my concern.otherwise consumer case will be filed.kindly do the needful.my contact no.[protected]