[Resolved]  Reliance Communications — Disruption of service despite timely payment of bill[protected]

Address:

411007

Hello sir.

We have been facing disruption of service for despite having paid our previous bill on time. This disruption is affecting our own services which are of an emergency nature.

When contacted, your help-desk executive tells us that the bill has not been paid. On giving the receipt number and payment details, we are told that the current bill is due.

Despite informing the executive that the bill is due only on 9th June 2017, we are told that we need to clear the bill earlier.

Please justify your reasons for making such a demand. The contract clearly indicates that the bills will be paid as and when due.

Request that the concerned team is advised to avoid such high handedness which could result in your reputation being tarred.

subscriber number is[protected].

and please solve this issue ASAP

Regards :-
Chetan Bora
Network Engineer(Pune)
Zolt Info Soluction
+91-[protected].