[Resolved] Reliance Communications — Dongle not active even though i paid rs.3000 for 4 gb data for life

[Resolved] Reliance Communications — Dongle not active even though i paid rs.3000 for 4 gb data for life

R REVATIhs from Bengaluru, Karnataka

I has lodged this complint through this web site on october 12, 2016. I had purchased reliance dongle. Dongle no [protected] i has subscribed to 1 gb per month for life offer by paying rs.3000 on december 2014 I had subscribed for rs.3000 scheme wherein i had assured 1 gb data per month for life. Since two months i am not able to browse. I am getting message that not able to connect to computer. Can you please rectify the problem & reactivate my dongle With regards H. S. Revathi. [protected] I gor reply Dear revathi, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance communications Updated by revatihs, oct 14, 2016 Nobody contacted me till date Reliance communications customer care's response, oct 15, 2016 Dear revathi, Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times. Regards, Reliance communications Actually no body from reliance communications called me or attended to the said complaint. This is just cheating the gullible customer I donot thing reliance communication will act on this. Teh ywill send the same update as above without doing anything & treat the complaint as closed. Was this information helpful? No (0) Yes (0)
Nov 12, 2016 Complaint marked as Resolved NIL NOTHINH HAPPENED I AM GETTING SPAM CALLS SO IAM CLOSING IT Reliance Communications customer support has been notified about the posted complaint. Verified Support Nov 01, 2016 Reliance Communications Customer Care's response Dear Revathi, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Nov 01, 2016 Updated by REVATIhs I got a call from Mr. Rajashekar from Reliance Communication with Phone Number [protected]. he asked my Debit Card Number why is this info needed to resolve my issue. He was telling Rs.10/- has to be paid as fee. is it true. He asked to resrat the dongle by un installing & re-installing. This I have Done several time. I doubt the customer care centre officials integrity in resolving my issue. Verified Support Nov 04, 2016 Reliance Communications Customer Care's response Dear Revathi, Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no proper response from your end. Hence, request you to share an alternate contact number or a preferable time, so that we can successfully contact you to address your concerns. Regards, Reliance Communications Nov 05, 2016 Updated by REVATIhs Pl contact me over [protected]
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