Reliance Communications — dont receive unique porting code from reliance communication after multiple attempt

Address:

Khordha, Odisha, 751019

Dear sir/madam

My moblie number is [protected], i am trying to make a mobile number portability request from my reliance number to get my unique porting code; but every time i got "no default configured” message as a reply from 1900. I have proper balance to request for upc but i had never received the code. I made a complaint several time for this problem in customer care as well as the local reliance office, every time they told that it will be resolved in next 24 or 48 hours but still not it. I make call to nodal officer also but there is no response same answer only i got it., i don’t know why they are doing this, maybe reliance blocked the porting system, with this reliance wants the customer to stick with their poor network services. Now what to do? Should i complain for this to consumer forum to resolve this problem?