My name is Rahul my phone number is 05514289
Today I have done recharge of 501 and first attempt as it was not successfutl so I tried for one more time.
I received two times message at 1.31 pm and 1.34
That is two times.
Please do something about it
Please tell me the procedure that to follow either for refund or can it to be continued for next 3 months
Thanks
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Apr 24, 2017
Complaint marked as Resolved
Reliance Communications customer support has been notified about the posted complaint.
Mar 20, 2017
Updated by skkarpe My name is Rahul my phone number is [protected]
I have done recharge of 501 and first attempt as it was not successfutl so I tried for one more time.
I received two times message at 1.31 pm and 1.34
That is recharge happened for two times.
Please do something about it
Please tell me the procedure that to follow either for refund or can it to be continued for next 3 months
Thanks
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
my complaint was solved not fully as expected.
one good thing that that they immediately communicated to solve the problem.
In my case double recharge was done. Reliance promised me to provide double data pack, but not extended call pack.
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one good thing that that they immediately communicated to solve the problem.
In my case double recharge was done. Reliance promised me to provide double data pack, but not extended call pack.