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Reliance Communications

[Resolved]  Reliance Communications — Duped me of 237.82 rs and instead of 1gb data credited only 597 mb.

Address:Mumbai City, Maharashtra

My number is [protected]. I recharged for 156 rs on 13/10/14 at around 10.30 pm, which should give me 1 gb 3g data for a month as per stated on reliance official site. I got only 597.69 mb. Also out of 237.82 rs deducted on 12/10/2014, i got only 167 rs as refund. Is there some serious problem? What is going on? Rather than harrasing me again and again tell me how do i port to another network. I am not dying to be your customer. How can u dupe me again and and like this? Please sms me e-mail id of nodal officer as well as appalate officer. I really want someone to seriously look into this matter. This ain't a joke. Please do the needful and oblige asap.
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Aug 14, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Oct 14, 2014
Updated by SRJ1988 I never get call from customer care even though its officially stated online by you people
Oct 14, 2014
Updated by SRJ1988 Forget about resolving.. I never even get call from reliance even if they state online., and if I struggle for few more days then they refund only 50% as if I am begging them.. Its not begging.. Its about my right my demand to get 100% money refunded if it was deducted by mistake. Really fed up and has suffered lot of stress due to mental harassment by this so called well established firm. Really upset and super annoyed. Being harrased since 30th September 2014. Everyday there is an issue and first they say they have deducted correctly.. After giving them proof of incorrect deduction they refund only 50% . are they doing us a favour by that ? They are robbing us openly under thier white collar :x
Oct 16, 2014
Updated by SRJ1988 Sorry but i have no faith in your service. No need of calling me. Once the month is over i shall switch over to another network who wont duped me. N yes the issue haven't been solved. Only i got harrased because of this duping nature of your firm. I got less data in gprs and also 237 rs wasnt fully refunded too
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
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Dear Customer,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
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