[Resolved]  Reliance Communications — escalation - regarding my reliance broadband[protected]

Address:	Jaipur, Rajasthan, 302019
Website:	www.rcom.co.in

Dear concern,

I am facing a serious issues regarding my broadband where i am taking services from reliance company. My connection is not working since 9th june 2017 and i have registered complaint on 10th june, this was resolved after 15 days but again after 4 days issue again started. I again raised the issue which was resolved after 20days then again my connection was shut down on 4th august which is still not resolved. I have called customer care so number of time and all the time representative insure me that this will resolved in 24 hrs, i dont know how many 24hrs have been completed but issue is still persist. I have send so many mails to reliance customer care [protected]@relianceada.com & cercomappellateauthority. [protected]@relianceada.com so many times but till today i didn't received any revert or call from there side.in short since june to till date my connection was worked only for around 8days and no technical person or any authorized personal didn't bother to make a call to me to explain the issue, its really irritating as its hammers my work as well. I have to other option left to left that issue to the higher authorizes of reliance as may be they are not aware what their customer is facing... Request you to please help me in this.