[Resolved]  Reliance Communications — excess deduction of rs. 72 ([protected])

Address:410206

I am having plan of rs. 501 for 100 days reliance to reliance unlimited and free 3600 minutes for other network.

Recharge of rs. 150 on 17 july and within 10 days rupees 72 have been deducted from my main balance of rupees 150 that is about 500 minutes per min rate of 15 paisa, which is abnormal and excessive amount as i haven't made calls about 500 minutes within 10 days same may be checked by providing details of calls and refunded the excess amount by adding to my main balance with intimation to me soon otherwise i will port.

Regards,
Shahani.
(Senior citizen)
[protected]
[protected]
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Sep 14, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jul 29, 2017
Reliance Communications Customer Care's response
Dear Sanjay,

We are glad to inform you that the necessary waiver has been posted to your account. Thank you!

Regards,
Reliance Communications
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