[Resolved]  Reliance Communications — Excessive billing

Address:Mumbai City, Maharashtra, 400053

Recently the cdma connection have been changed to gsm 4g connections. The company officially mailed me on my registered email that i have been allotted 10gb free usage of 4g on the 5th of july for a month. But oh the 14th i get a message that my bill is rs 9603 and my out gongs were barred. When complained they called up and they do not know why they have billed me they are like wait for the next billing cycle.
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Sep 11, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2016
Reliance Communications Customer Care's response
Dear Shreyash,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications
Complaint comments 

Comments

ISD calls is working properly in our premises, So please send the service engineers to check the connection.
My no [protected] has deduct unacceptable amount of rupees.. i recharge with 50 rupee and its turn to 29rupees.. Please reback of amount otherwise i choose a better option

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