[Resolved] Reliance Communications — Extra billing | |||||
Sir, your reliance communications bill dated 24 oct 16 for period[protected] to[protected], bill no[protected] of reliance mob no-[protected] is absolutely baseless. my last payment for this connection was done on 24 may 2016, 3 days after the payment was made, 3g connection was terminated. when i enquired about it in customer care, they had no idea about it. so i went to the reliance store and there i was informed that they have closed all 3g connections and we have to apply for 4g connections. our extra money which i made prepayment before due date 5th june will be adjusted in 4g connection. so i applied foe termination of my connection in the same period. after termination of my connection in june how i am getting the bill. i am not in a position to pay this bill. kindly remitt this money and see that i am not being harassed in future. Was this information helpful? | |||||
Dec 19, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Nov 12, 2016 Reliance Communications Customer Care's response Dear Customer, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Nov 16, 2016 Reliance Communications Customer Care's response Dear Customer, We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns. Regards, Reliance Communications | |||||
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