[Resolved]  Reliance Communications — vas activated and balance deducted

Address:Mumbai City, Maharashtra
Website:Rcom.co.in

Sir
1. Vas activated on my number and charges deducted from my balance. There are no any number on which i can talk to a customet care executive to refund my balance. When i call 198, *333,[protected] call ended when the call transffered to a customer care executive... I called hundred times.
2. Is this number (Reliance bihar & jharkhand grievance officer contact details: [protected]) toll free or paid. I wasted rs 10 @ rs 1 per minute to complain about my problem on this number but no use.

Please solve my problem and refund the balance asap.

My no is [protected]
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Aug 18, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Jul 09, 2017
suhandewan's response
Very bad service
Jul 10, 2017
Pradyu's response
Plz do it asap..
Verified Support
Jul 17, 2017
Reliance Communications Customer Care's response
Dear Mr. Chaudhari,

We are glad to inform you that the necessary waiver has been restored back to your account. Thank you for using our services.

Regards
Reliance Communications
Complaint comments 

Comments

All reliance customer care staff wrong feeding in mobile no. & deduct balance by my mobile no. and not return deducted balance. my mobile no. is [protected]. Many times deducted balance in this no. not return balance. Therefore I request to return balance & close all activated useless.
Reliance Communications Customer Care's response, Jul 17, 2017
Verified Support
Dear Mr. Verma

We are glad to inform you that the necessary waiver has been restored back to your account. Thank you for using our services.

Regards
Reliance Communications
Wrongly deduct my main balance Rs 91.15
Reliance Communications Customer Care's response, Jul 17, 2017
Verified Support
Dear Satish,

Apologies! To assist you with your current concerns, please share your your contact details along with an alternate number on [email protected] we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications
My mobile number is [protected]
My sim not showing network since 2 month .I am a old customer and i used it for last 10 years. So please do the needful action.
Reliance Communications Customer Care's response, Jul 17, 2017
Verified Support
Dear Pradyu,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
No network, no signal at last 15 days.[protected]
Reliance Communications Customer Care's response, Jul 17, 2017
Verified Support
Dear Rakesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
I am still facing same net work issue since i changed my plan from 599 to 399after discounted, Now its too much. You guys are really worked on that or sending fake messages to me.

Net Work Issue Address Sec 17 A Near Sanatam Mandir Pin 122002 Gurgaon and Cyber Hub Gurgaon 14th Floor DLF Tower -C Pin 122002
Reliance Communications Customer Care's response, Jul 17, 2017
Verified Support
Dear Narendra,

Apologies! To assist you with your current concerns, please share your your contact details along with an alternate number on [email protected] we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications
[protected]
Extra call charge. Unnecessary balanced cut. Poor network connection. Very very bad service
Reliance Communications Customer Care's response, Jul 17, 2017
Verified Support
Dear Suhandewan,

Apologies! To assist you with your current concerns, please share your your contact details along with an alternate number on [email protected] we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications

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