[Resolved]  Reliance Communications — extra call charges without information

Address:New Delhi, Delhi

Dear sir/mam, i had recharged worth rs. 19 from reliance communication website and you can see still it shows the call rates against this recharge but i am facing extra call charges even after the recharge. When i talked to customer care executive he told me that this plan does not exit anymore but still the website is showing this. These reliance communications are just like rogues and befooling customers by showing something on their webpage and acting something else. Pls direct them to put my number on original call rates as i was unaware of the hike in call rates.
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Jan 20, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jun 10, 2015
Reliance Communications Customer Care's response
Dear Ravinder,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
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