[Resolved] Reliance Communications — Extra charge on account of VAS techzone and VAS Eros

nawnit123

from Bengaluru, Karnataka

Address:	Ranchi, Jharkhand, 834005
Website:	www.rcom.co.in

I had complained previously about VAS deduction, they said that it is resolved and some amount was refunded also. but they are still charging for thoes VAS services which i never asked to activate . Amount is still being deducted from my account for VAS Erosgsm, techzone etc.. details as follows:- sat-3.0 fri-3.0 fri-5.0 techzone thurs - 5.0 tecz wed-3.0 tue-5.0 tech mon-3.0 mon-1.0 vas handy go 18/10-1.0- hungama 17/10-3.0 17/10-5.0 I can't write all, but they are deducting on regular basis .

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Oct 26, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2015

Reliance Communications Customer Care's response Dear Nawnit,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications