[Resolved]  Reliance Communications — extra payment

I had requested to terminate my data connection (No. [protected]) on 29/05/2017 and made an additional payment of rs.129 above my bill amount of rs 1710 (Total: rs 1839 paid) which i was told the amount to be paid up to date and my connection will be terminated within 15days. I requested for termination of my connection due to poor connectivity service only.
To my surprise even after 15days they have not terminated my connection and they asked me to give a fresh request of termination. After giving fresh request again they have sent me a bill for the current month and threatening that they would take legal actions against me.
Inspite of making full payment and not using their service, i am being forced to make payment repeatedly from their end which is creating me a lot of mental agony.
Kindly resolve me this problem.

Sasikumar
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Sep 19, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2017
Reliance Communications Customer Care's response
Dear Sasikumar,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
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