[Resolved]  Reliance Communications — Fake bill generated W.R.T data and value added services (Vas) - 5, 084.10

Address:Surat, Gujarat, 394210
Website:www.rcom.co.in/Rcom

Dear Sir/Madam,

On[protected] I have paid my Last Bill in Rcom. Rs. 600 (PFA)
Since from[protected], I have transferred (Portability) to IDEA. And with Reliance my all bills were cleared but since I got the Bill of Rs. 6177 (Bill Period :05-Sep-2015 to 14-Oct-2015) in which it says "Data and Value Added Services(VAS)" - Rs. 5, 084.10 (PFA)
This VAS service is totally fake and wrong, I need the exact usage of my internet with complete details. Because after 28th September I moved to Idea and I have paid my bills in Idea for this same number [protected]. (PFA)

You itself think, how in 2G network I can use Internet for Rs. 5085 ?
And where is the usage bill, if i used it then ? Why my number is cancelled now ?

Now my number is cancelled and not existed since last 3 weeks. I am suffering and trying a lot to resolve this issue but helpless.

Please take severe action on this and do the needful. Whatever is true whatever the amount comes to me of my usage bill then i will pay that amount, but not this much fake amount.

Note: I was with Rcom since from 4 years and I haven't received this much huge amount in any month, I couldn't bare too this VAS charge of Rs. 5084.

You can contact me on this numbers
+[protected], +[protected]

Regards,
Kamalakannan D.
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Oct 26, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2015
Reliance Communications Customer Care's response
Dear Kamalakannan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Dec 17, 2015
Reliance Communications Customer Care's response
Dear Kamalakannan,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times.

Regards
Reliance Communications
Complaint comments 

Comments

Please go through this link. What you people are doing now??

https://www.consumercomplaints.inreliance-communications-reliance-communications-collection-agency-behaves-like-devil-c1229653

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