[Resolved] Reliance Communications — False promises by people from reliance | |||
Dear Madam/Sir, My name is sairam i brought a postpaid datacard with number [protected] in november as a backup.After a month usage, i wanted to change it to prepaid, called customer care repeatedly without providing me a resolution, they disconnected my connection and asked me to pay 2 months bill.I payed the money and asked to terminate my connection when there are no bills pending.Then Mr.Raja ([protected]) from reliance called me and persuaded me to retain connection and promised to change my plan to lower amount but now i got bill amounting very higher than the promised amount.He also promised to change connection to pre paid in march month and now he never answer my call and im getting remainders from reliance threatening to issue legal notice kindly look in to it. Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Sairam,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications