[Resolved]  Reliance Communications — Fooling the customers and making money

Address:	560001
Website:	www.rcom.co.in/Rcom/personal/home/index.html

Hi,

I am using reliance 4G. Earlier my plan was unlimited for Rs 690, but today only i got an email that as of[protected] billed & unbilled usage in Reliance No. [protected] is Rs. 4603.55 against the assigned credit limit of Rs. 1800. They changed my plan without any intimation to me and now charging the amount. They are saying that they sent the email for this change but when i checked the email it was in my spam folder. Also, the email which I received in that it was clearly written that if I didn't respond to that email then my plan will be 3GB for Rs 675 not 5GB for Rs 900. How can they make these changes from their own side.

I think they become so rich by cheating the customers like this. I wrote an email to Anil Ambani as well, but i don't think he will check my email. If he doesn't have time to see my email then how these people can think that we always see their email. If we are using their service then we are paying for that also, they need to understand this.