[Resolved] Reliance Communications — For current users new sim is not available

Charmi Kothari

from Bengaluru, Karnataka

Address:

560001

I am a current user of reliance but my sim card had been lost and trying with the same old plan new sim card but not able to get application for the same.. trying toll free number but some cross connection is coming so on toll free number also not able to connect. toll free number also chargeable but if i go for English option than by default it was coming in kanada and than was not given any option to go to right track. m
my concern is i do not want RELICNE GIO sim card but i m excisting customer from more than 5 years and not getting new simcard for the same old plan

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Oct 18, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2016

Reliance Communications Customer Care's response Dear Charmi,

We apologise for the inconvenience faced. Request you to visit any of our nearest Reliance Mobile Store, with a Photo, Photo ID & Address proof for further assistance. We will be glad to assist you with the same.

Regards,
Reliance Communications