[Resolved] Reliance Communications — for deduction of account balance | |||
my reliance prepaid mobile no is [protected]. you deduct my account balnce as following for value added service ASKhtfrmtDMSSubs28 and you deduct rs 28/ weekly from 31.052015 to 12.07.2015. details of date and deduction of money as following 1. date 31.05.2015 - ASKhtfrmtDMSSubs28 - rs 28 2. date 07.06.2015 - ASKhtfrmtDMSSubs28 - rs 28 3. date 14.06.2015 - ASKhtfrmtDMSSubs28 - rs 28 4. date 21.06.2015 - ASKhtfrmtDMSSubs28 - rs 28 5. date 28.06.2015 - ASKhtfrmtDMSSubs28 - rs 28 6. date 05.07.2015 - ASKhtfrmtDMSSubs28 - rs 28 7. date 12.07.2015 - ASKhtfrmtDMSSubs28 - rs 28 so you total deduct rs 198 from my prepaid account balance without any reques of service from my side. when i send you all details of massage and screen shot of massage you return only rs 28 to my account balance so i request you to return my rest of amount as soon as possible. I send you so many emails but you did not solve problem completely. please return my balance as soon as possible. if you not want to return my money than write in email and send me. Thank you mo. no. [protected] name Asha jain Attach file - images of massage which you send Was this information helpful? | |||
Oct 26, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jul 16, 2015 Reliance Communications Customer Care's response Dear Asha, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Jul 20, 2015 Reliance Communications Customer Care's response Dear Asha, Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you! Cheers, Reliance Communications | |||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
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