Reliance Communications — For Internet Usage amount debited from Main balance even there is a 3G data pack activated on Mobile

Address:Bangalore, Karnataka

Hi, My reliance prepaid mobile number is [protected]. It is GSM sim card. I activated 3G internet data pack on Mobile on 11th September, 2014. The data is still available for that data pack. However, for internet usage on 30th September, 2014 my main account balance got debited. I called custome care(198, *333) for couple of times, but they did not help me. Now I am not able to call any of the customer care numbers: 198, *333. Kindly help me with this issue. Thanks, Mahesh
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Reliance Communications customer support has been notified about the posted complaint.
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
My issue got resolved. Thanks to Reliance!

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