Reliance Communications — Forceful collection of Bill

Address:

Bangalore, Karnataka

I am rajdeep sen .I took a postpaid connection with Relationship No[protected] and Mobile No.-[protected].I have used for 1 year + and when I wanted to disconnect they turned me down saying that net connection not available or forms not available in two different store. One store shifted. All together I went to three different store. Later I sent mail for cancellation and paid all my due bills and same was acknowledge on phone via customer support supervisor and assured me that the case was closed but after 7 months they came back with lawyer notice saying a bill due and connection not closed. My concern is that when I have not used the service why shall I pay the bill ? Isn't it forcefully collecting the bill. Who will keep a backup of all mails for years? Please help.