[Resolved] Reliance Communications — Forgery

saify

Address:

New Delhi, Delhi

Dear sir,

I am a user of reliance india mobile and i am using reliance service since 4 years.yesterday i got a message that on recharge of rs.359 i will be benefitted with unlimited 3g data for 28 days but as i recharged my fone with rs.359 i got 2 message in first message written as i got unlimited 3g data for 28 days but in the second message written as i got only 3gb data.
So i am very disappointed with these kind of forgery.
Please do the needfull.

Thanks with regards.
Sofiyanul haque
[protected]
New delhi

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Oct 30, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2015

Reliance Communications Customer Care's response Dear Mr. Haque,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Aug 04, 2015

Reliance Communications Customer Care's response Dear Mr. Haque,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

Mar 31, 2017

Updated by saify Thanks to reliance care team for responding quickly and resolving the problem up to my satisfactory level.